‘It Looks Really Bad’
In a tweet as we speak, the character claimed a withdrawal request to a euro-denominated SEPA checking account had didn’t materialize, regardless of being requested December 12.
“Don’t know what went incorrect that day, however it appears actually unhealthy. I’m near taking authorized motion,” he introduced, tagging Coinbase CEO Brian Armstrong.
Update on @coinbase SEPA Withdrawal: Still nothing, no reply from help. On /r/coinbase you’ll find 100’s of posts by individuals lacking withdrawals from the 12th. Don’t know what went incorrect that day, however it appears actually unhealthy. I am near taking authorized motion @brian_armstrong.
— WhalePanda (@WhalePanda) January 4, 2018
SEPA funds usually clear inside two to a few days, suggesting Coinbase’s three-week delay is the results of in-house points. December 12 noticed a halt to trades amid an surprising uptick in quantity.
WhalePanda’s frustration is illustrative of an more and more frequent phenomenon on the US’ largest cryptocurrency trade and pockets supplier, which has struggled to deal with a surge in demand all through 2017.
r/CoinBase Woes Go Unanswered
Despite guarantees of extra employees and backend enhancements, fee ‘horror tales’ nonetheless regularly flow into on social media, WhalePanda himself pointing to “a whole bunch” of complaints just like his on the devoted r/CoinBase subreddit.
“Just a reminder that I nonetheless do not need the $50okay I wired on December 12th and Coinbase has supplied no type of help or decision,” the highest put up on the discussion board reads. “Requests for a direct contact to somebody that may resolve my case have been ignored.”
During earlier lapses in customer support effectivity, Coinbase used Reddit to deal with particular person complaints. This time, nevertheless, official responses seem missing for many who despatched funds December 12.
The trade additionally stays quiet on Twitter, its final official announcement being that it had enabled Bitcoin Cash performance two weeks in the past.
The specter of that call nonetheless lingers within the air in the meantime, after a botched launch spurred enormous worth swings in USD on sister trade GDAX, promptly adopted by allegations of insider buying and selling.
Roger Ver, Bitcoin Cash’s main public proponent, subsequently went on file to mainstream media claiming that insider buying and selling as a observe is a “non-crime.”
Have you been caught up in Coinbase’s funds dealing with issues? Let us know within the feedback under!
Images courtesy of Shutterstock, Twitter
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