Driving the digital transformation of “sending” with Google applied sciences

Editor’s Note: Today we hear from Pitney Bowes, a worldwide supplier of progressive delivery options for companies of all sizes. Learn how this established firm used Android, Apigee, G Suite and Orbitera to create new cloud-based options, add flexibility and intelligence to sending gadgets and develop an app retailer that higher serves their shoppers.

At Pitney Bowes, we’re at all times on the lookout for new methods to remodel the delivery and mailing industries. That’s been true from our first postage meter in 1920 to our digitally related SendPro C-Series all-in-one workplace resolution at this time. And with the assistance of Google, we’re delivering much more methods for our prospects to scale back the complexity and value of delivery, mailing, and world success.

 Google, by way of its Android, Apigee, G Suite and Orbitera groups and applied sciences, has been foundational to the digital transformation of Pitney Bowes and the brand new capabilities we are able to now ship to prospects. It’s been an unimaginable and thrilling journey for us, with many learnings alongside the way in which.

Before we might assist our shoppers remodel their companies, we first wanted to digitally remodel our personal. We started by reviewing our belongings, resembling our multicarrier delivery capabilities, information high quality, location intelligence and mapping software program. How might we securely and effectively make these options accessible on open platforms? Could we mix them with options from our know-how companions to create new options? What could be the perfect method to modernize our choices with our present bodily and digital options, with out disrupting the shopper expertise?

One of the methods we answered these questions was by creating the Pitney Bowes Commerce Cloud, primarily based partly on Google’s Apigee API administration platform. The Apigee platform and group helped us create new cloud-based options primarily based on our belongings and join our new cloud options to our enterprise enterprise techniques resembling billing.

Today, we have now 160 public APIs delivered from the Commerce Cloud within the areas of location intelligence, delivery, world ecommerce and funds. Apigee turned the gateway that shares these capabilities with builders and know-how companions in a developer-friendly means, whereas additionally serving to to guard our new open developer setting from cyber threats. In addition, Pitney Bowes makes use of Apigee to grant inner builders entry to greater than 400 inner APIs.

Our use of Android has modernized our bodily sending gadgets and made them extra versatile, person pleasant and clever. The neighborhood of builders that may now create new purposes and providers for our sending gadgets has expanded from a handful to a whole lot of Pitney Bowes builders—and hundreds of thousands of trade builders as effectively.

We, our shoppers, and our companions select from hundreds of thousands of present Android apps that we ship to assist our customers be extra productive. The pace with which we ship new worth to our shoppers has accelerated dramatically.

Furthermore, we’ll be leveraging Google Orbitera to supply an app retailer to our small companies with entry to progressive purposes from Yext, Acquisio, G Suite and others. Providing our small enterprise prospects extra worth from their relationship with Pitney Bowes will assist them develop their companies and function extra effectively.    

We’re very excited by what the longer term holds. By collaborating with corporations like Google, and leveraging fashionable cloud, APIs, IoT and cellular applied sciences, Pitney Bowes is reworking how we serve our shoppers and reinventing our enterprise for our subsequent century.

This article sources info from The Keyword