In the 2 weeks since Apple introduced $29 battery replacements to mitigate iPhone 6, iPhone 6s, and iPhone 7 slowdowns, so much has occurred: Multiple lawsuits have been filed towards Apple (30 and counting), authorities inquiries are presently underway in a number of international locations, a smoking battery brought about Zurich’s Apple Store to evacuate, and — excellent news — loads of batteries have been safely changed. Demand has been so excessive, in actual fact, that readers have reported weeks-long waits for battery service.
Since giving up your cellphone throughout repairs is a ache, we checked in with Apple to see if there have been higher choices. Our recommendation: Save your self time by visiting Apple Support on-line, the place an Apple consultant will inform you whether or not your quickest battery substitute possibility is native or through mail-in service. Apple is providing $29 battery replacements for each “iPhone 6 or later” iPhone mannequin by December 31, 2018.
Here is what you want to do, damaged down into three steps.
1. Get your cellphone’s serial, IMEI, or MEID quantity
(You can skip this step if you’ve registered your gadget with Apple already.)
Your iPhone’s serial quantity might be discovered underneath Settings within the General > About section. The iPhone on the left reveals what this display screen seems to be like:
Alternatively, when you have an iPhone 6, iPhone 6 Plus, or iPhone SE, you possibly can search for a sequence of numbers on the again of the cellphone beneath the phrase iPhone, typically after the letters “IMEI.” The circled space on the iPhone within the center reveals you the place to look. Apple is just not providing discounted battery replacements for iPhones older than these fashions, so maintain that in thoughts if you wish to strive your luck anyway.
If you will have an iPhone 6s, iPhone 6s Plus, iPhone 7, or iPhone 7 Plus, search for the IMEI as a substitute on the SIM Card tray inside the correct facet of your gadget, which you’ll come out utilizing a paperclip. The identical goes for iPhone 8, iPhone 8 Plus, and iPhone X, all of that are additionally coated by the identical $29 substitute coverage.
2. Visit Apple on-line
Go straight to Apple’s iPhone battery substitute help web page, and select both a cellphone name from Apple or on-line chat. If you’re logged into your Apple ID account, you possibly can simply select your iPhone from a set of photographs and names.
Otherwise, you’ll be requested for the cellphone’s serial quantity, IMEI quantity, or MEID quantity from Step 1. This web page additionally consists of guides that can assist you find a type of numbers in your cellphone.
3. Provide your contact information
After selecting cellphone or chat service, you’ll be requested on your identify, cellphone quantity, and/or e mail deal with — submit it and sit again. When we checked, the wait time earlier than reaching an individual was between 5 to 10 minutes — it’s best to have a full reply earlier than your name or chat ends.
While the positioning presently says that “provides of substitute batteries are at the moment restricted for iPhone 6, iPhone 6 Plus, and iPhone 6s Plus,” the warning seems to be relevant to Apple’s bodily shops, relatively than repairs by mail. When we requested right now, Apple’s promised turnaround time for an iPhone 6 battery substitute by mail was 3 to 5 enterprise days, its normal restore window. Depending in your iPhone mannequin, the nation you’re in, and while you’re studying this article, the ready time for a restore by mail will fluctuate.
As a quicker various, Apple would possibly offer you addresses and cellphone numbers for a number of approved third-party restore outlets. When we checked, every store had same-day substitute appointments obtainable, and so they’re charging the identical $29 value as Apple Stores.
If you favor an official Apple Store, you might be in for a wait. Apple advised us that every one battery substitute appointments had been booked at our native retailer for the subsequent two weeks, which strains up with studies we’ve acquired about weeks-long waits at sure Apple Store places.
Apple’s web site says which you could “[C]all Apple Support right now to order a battery earlier than visiting an Apple Store,” saving you an pointless journey. Given ready lists, visiting your native Apple Store could effectively take the longest of all choices to get underway. But if you happen to solely need an Apple technician to deal with your iPhone, and wish the service to be accomplished inside hours of your appointment time, it’s definitely an possibility.
This article sources info from VentureBeat