Our companions are extremely essential in serving to our prospects maximize the worth of their cloud investments. Today, we’re asserting a first-of-its-kind strategic partnership with Salesforce that spans Google Cloud and Google Analytics to allow smarter, extra collaborative experiences for our prospects. As cloud-native firms, our partnership gives a singular alternative to show advertising and marketing, service and gross sales information into actionable insights and higher enterprise outcomes.
The new collaboration leverages the complete worth of Google Cloud. Salesforce has named G Suite as its most well-liked electronic mail and productiveness supplier. In addition, Salesforce plans to make use of Google Cloud Platform (GCP) for its core providers as a part of the corporate’s worldwide infrastructure growth.
Our groups are working very intently to develop new integrations that may join Salesforce CRM with G Suite to supply the one cloud-native collaboration platform of its sort. These integrations will allow firms to floor highly effective intelligence about your prospects from Salesforce immediately inside Gmail, Sheets, Calendar, Drive, Docs and Hangouts Meet. Here’s some extra on what you’ll have the ability to do:
Salesforce Lightning for Gmail: Surface related Salesforce CRM information in Gmail, in addition to buyer interactions from Gmail immediately inside Salesforce, to service your prospects sooner. Identify excessive precedence emails and counsel subsequent steps primarily based on the e-mail content material to work with prospects sooner than earlier than.
Salesforce Lightning for Google Sheets: Embed Sheets wherever in Salesforce, and with a single click on push content material from Salesforce Records or Reports to a brand new Sheet. Data will mechanically replace bi-directionally to make sure everybody has the newest info.
Quip Live Apps for Google Drive and Google Calendar: Quip Live Apps will combine with Google Drive and Calendar, permitting you to entry info in a extra collaborative, open cloud surroundings, and embed any record of Drive recordsdata, together with Google Docs, Slides and Sheets, or your Google Calendar inside Quip. This new mixture of Quip and G Suite will create a contemporary various to legacy intranet content material providers.
Salesforce for Hangouts Meet: Access related buyer and account particulars, service case histories and extra from Salesforce CRM immediately throughout the Hangouts Meet interface. This provides you highly effective insights immediately within the communications platform to conduct higher gross sales conversations or effectively resolve customer support points.
To assist reap the benefits of the mixed Google and Salesforce expertise, certified Salesforce prospects can obtain G Suite for as much as one 12 months at no further price—restrictions apply, and extra particulars could be discovered on our website.
We hope this partnership allows extra firms to reap the benefits of the cloud and that the mixed options will present an unmatched expertise for purchasers. In reality, our workforce at Google Cloud makes use of Salesforce as our most well-liked CRM supplier to have interaction with our prospects in significant methods.
As for availability, a number of integrations between G Suite and Salesforce are already in market, together with Lightning for Gmail and integrations with Calendar and Google Drive. The deeper integrations we’ve introduced are anticipated to start out rolling out in 2018.
This article sources info from The Keyword