Tech Companies Need to Improve Their Voice Assistants to Make Them Inclusive for All Users

“Alexa play music.” “Sorry, I do not know the reply to your query.” “Alexa play music.” “Sorry, I do not know the reply to your query.” “Alexa play music.” “Sorry, I do not know the reply to your query.” This–or some variation of it–is what occurs to my mother every time she interacts together with her Amazon Echo. And it is…

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