Have you ever labored with a product proprietor who has by no means collaborated with UX researchers earlier than? Or a product proprietor who’s petrified of and even hostile to your conducting analysis for his product? How do you educate a product proprietor on the worth of UX analysis and reassure her or him that you simply’re not coming in to concern orders?
A product proprietor might really feel threatened UX researcher—who may not know the ins and outs of the product that nicely—could be evaluating the product and recommending future actions, options, and techniques. As a UX researcher, empathy and communication are two of your most vital instruments—and dealing with a brand new product proprietor is a good alternative to leverage them. It’s vital to contemplate issues from the product proprietor’s viewpoint and alleviate any considerations via clear communication. Read More
This article sources info from UXmatters